FAQ’s

What if I change my mind and want a different product after my order is placed?

Our fulfillment center orders quickly, so once your order is placed on our website, you cannot make any changes. For assistance, please email our Customer Service.

What forms of payment are accepted online?

We currently accept credit card or debit card payments from MasterCard, Visa, American Express, and Discover. We also accept PayPal and Apple Pay online only.

What can I do if my payment is declined?

Oh no! Here are a few things to check if your payment didn’t go through: Check that your card’s billing details (such as the security code and billing address) match what you’ve entered into our system.

How much does shipping cost?

We offer FREE shipping on a few of our products in the United States or for orders up to $100 and above.

When will my order ship?

Here’s how it works: you order, process your order, and then ship your package to you. Ordering takes a few seconds. Processing takes 2 to 4 business days. Then our shipping carrier takes it from there. You’ll get a shipment notification email with a tracking number as soon as your package ships.